Welcome to The Vine Medical Centre

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 The Vine Medical Centre is situated on the corner of Vine Road and Pemberton Road in East Molesey, next to St. Barnabus Church. We are a small practice and aim to offer a friendly and personal service to our patients.

We are open 8.30am - 6.30 pm Monday to Friday and we are closed on Saturdays. Appointments are available during the hours listed below. To see a doctor or nurse please telephone us or come into the surgery to book an appointment. For further information about our appointment system, see "Other Information".

 

General Enquiries:    020 8979 4200

Appointments:          020 8783 0154

Monday

9.00am – 12.30am

2.00pm – 7.30pm

Tuesday

9.00am – 11.30am

3.30pm – 7.30pm

Wednesday

9.00am – 11.30am

3.30pm – 6.30pm

Thursday

9.00am – 11.30am

3.30pm – 7.30pm

Friday

9.00am – 11.30am

3.30pm – 6.30pm

A full list of doctors surgery hours can be found in the "More Pages" menu.

Outside Surgery Hours

Accessing urgent care when the surgery is closed

If you need emergency assistance for a life threatening condition dial 999 to request an ambulance.

If you need to speak to a doctor or nurse outside of surgery hours, health advice is available from Surrey's NHS 111 service. The service runs from 6.30pm on weekdays until 8am the following morning and all day during weekends and bank holidays. If you have an urgent medical problem which cannot wait until the surgery re-opens, you can contact NHS 111 by dialling 111 from either your landline or mobile. NHS 111 is free to call from both mobiles and landlines.

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours, doctor, an urgent care centre,  a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

Always call 999 in a critical or life-threatening situation, for example if someone loses consciousness, is in a confused state, has severe chest pain, breathing difficulties or severe bleeding that can't be stopped.  If you or someone else is having a heart attack or stroke, call 999 immediately - every second counts with these conditions

 

IF YOU WOULD LIKE TO HAVE A SAY ABOUT THE SERVICES PROVIDED AT THE VINE MEDICAL CENTRE JUST COMPLETE THE FORM IN SECTION 'PATIENT PARTICIPATION GROUP' YOUR DETAILS WILL BE KEPT IN OUR CONTACT LIST AND EVERY NOW AND AGAIN WE WILL REQUEST VIA EMAIL YOUR VIEWS ON OUR SERVICES. 

 

Online appointments and prescriptions

You can now book a limited amount of doctors’ appointments online.  You need to register online for this service before you can use it and have an active email account. Once you have registered online you need to then bring in some photographic ID.  Please do not bring this in until you have registered online.

To set up this service you need to go to https://patient.emisaccess.co.uk and follow the online directions.

We hope this will allow you to make appointments easier in the future.

You can also register for online prescriptions on the same site.

Please note that both these services are only available for over 16’s

 

Flu clinics for 2014

Our flu clinics are now running and these are bookable via reception for those patients that are in the at risk group. If you don’t want one then please let reception know so that we can make a record on your notes.

 

While we are holding are flu vaccinations some nurses appointments will be unavailable until the end of October, this includes annual health checks for chronic illnesses and travel appointments.  We apologise for any inconvenience this may cause you.

 

At Risk Groups

 

Those in the flu At Risk group are:

 

All patients aged over 65, those with a chronic disease (e.g. If you have Diabetes, Asthma (if on inhaled steroids), COPD, chronic kidney disease, liver disease or are on specific drugs that cause your immune system to be suppressed) and registered carers.  Pregnant ladies are also at risk and are recommended to have a flu vaccination.  Please discuss with your midwife if you need further information. If unsure whether you are entitled to a free flu vaccination please ask at reception.

 

 **New for 2014** - children aged 2, 3 and 4 will be offered a flu vaccination this year in the form of a nasal spray.  We aim to start booking these from 6th October 2014.  Please enquire at reception.